Frequently Asked Questions

Are Qomfort Suede Clogs true to size?

Yes! Qomfort® Suede clogs are true to size. We recommend ordering your usual shoe size for the best fit.

Thanks to the working metal buckle, feel free to adjust our clogs easily!

All our Footwear is Unisex. We recommend those following the Men's sizing to look at the EU Sizing on our Size Chart Featured above.

Can I wear Qomfort Suede Clogs all day long?

Definitely! Our clogs are crafted with comfort in mind, featuring sturdy yet flexible soles and our ComfortPlus® footbed that provides support for all-day wear.

Are Qomfort Suede Clogs suitable for wide feet?

Absolutely! Our slides are designed to accommodate a variety of foot shapes and sizes, including wide (and narrow!) feet due to the working buckle!

Can I return or exchange my order?

At Qomfort you can try on our products risk free! We offer easy returns and exchanges on all products!

You have 60 days once the order has arrived to decide!

Once you have decided you would like to exchange or return, simply contact us at hello@qomfortco.com and we will send you very easy instructions to complete your return!

Simply send it back to our USA, Australia, Canada, or UK 3PL Warehouses and we will sort it out, quick smart.

Do you ship internationally?

Yes! We ship to most countries along with express tracked delivery for peace of mind!

Qomfort is based in Sydney, Australia, and to cut down on Carbon Emissions, we send our clogs from all around the world, including Europe, Oceania/Asia, and the United States.

We ♡ The Planet!

How long does shipping take?

After you order, we need time to process, pack, stamp, and send it to the shipping company, which usually takes 1-3 business days.

Then, the delivery time varies depending on your location:

USA: 5 - 10 Working/Business Days

UK: 5 - 10 Working/Business Days

Canada: 5 - 10 Working/Business Days

Australia: 5 - 10 Working/Business Days

Europe: 5 - 10 Working/Business Days

Asia: 5 - 10 Working/Business Days

🌱 We have partnered with a delivery service that offers CO2-neutral shipments as we feel it's our duty to consider the environment. Slower delivery means 30% less carbon offset. To compensate for the wait, we offer subsidised shipping on all orders - all year round.

How can I contact Qomfort?

To get in contact with us, you can email us at hello@qomfortco.com.

You can also get in contact with us through our contact page.

Our hard working Australian-Based customer service team will be sure to reply to you within 16 hours (Often times, much sooner!).

Send us a message

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Worldwide
Shipping

Fast worldwide delivery with secure tracking.

60-day Guarantee

60-day risk-free returns & exchanges.

100% Secure
Payments

Checkout safe and secure via Stripe.

Small-Batch
Quality

Crafted in limited runs for better quality.